Human Factors TeamThe Human Factors team at RSSB resides in the Traffic Operation & Management Delivery Unit led by Steve Roberts with Ann Mills leading the specialist team. There are currently 10 members of the team whose biographies can be found below.
Dr Ann Mills
Dr Ann Mills Ann’s specialism is in human behaviour in emergencies and is currently focusing on accident investigation and identifying trends in human error.
Anita Scott Before beginning her role at RSSB, Anita worked for two years as an Ergonomist at the Health and Safety Laboratories (HSL) in Buxton. During her time at HSL, Anita was a member of the Pedestrian Safety Team conducting research and support projects in the fields of slips trips and falls and falls from height across a range of industries. Anita is currently working on a number of research and support projects for the rail industry on topics including: ERTMS, TPWS and AWS, eco-driving and musculoskeletal disorders. Anita is a Registered member of the Institute of Ergonomics and Human Factors and has a Masters degree in Ergonomics and a degree in Biology.
Sarah Hesketh
Sarah graduated in 1992 with a BSc in Psychology. She then worked as a Researcher for the Medical Research Council and University College London and also in a variety of Clinical Psychology roles. She completed her MSc in Applied Psychology in 2001 and since then has worked for Tube Lines, a Risk Management Consultancy and the Transport Research Laboratory. She is a member of The British Psychological Society, Division of Occupational Psychology and The Ergonomics Society. Ray WicksmanRay has a BSc in Psychology and an MSc in Ergonomics. He has worked as a Human Factors Specialist in the defence, air traffic control and railway industries in a variety of companies in both project and applied research. Prior to joining RSSB in July 2007 he was involved with the West Coast Main Line modernisation programme, where he worked on control room projects including Network Manager workload, level crossing operation and produced a style guide for Human-Machine Interfaces (HMI). He is currently working on the GSM-R cab fitment project looking at HMI and general ergonomic issues. He also acts as HF adviser in a number of R&D projects. Ray co-ordinates the team’s activities in the ‘Members of the Public’ area. This includes the Road-Rail Interface, especially level crossings, as well as trespass and vandalism. Ray is interested in Human Factors Integration, HMI assessment and design, workload analysis, safety hazards assessment and usability testing
Kate Bonsall
Sián Evans
Sián is currently working a number of projects including the development and validation of psychometric tests for train driver selection, the delivery of a human factors awareness training for incident investigators, developing safety signs for children on board trains and providing human factors support to improve the reliability of operations at maintenance depots. She coordinates human factors research on passenger safety which comprises inclusive design, personal security, station safety and emergencies on trains and is a technical advisor on a range of R&D projects. Sián’s professional interests include human factors integration, selection and assessment, training, human performance, organisational change and accident investigation. Siân is currently training to become a Psychological Coach with an interest in stress management.
Toni Luke
Huw Gibson Key areas of interest have been human error, in particular communication errors, classification of accidents and human reliability assessment. Key application areas have been the Railway, Underground Railway, Air Traffic Control, Retail Pharmacy, Nuclear, and Offshore industries. At The University of Birmingham Huw worked in the Ergonomics Information Analysis Centre, selecting and classifying from human factors Journals, Conferences and Reports for Ergonomics Abstracts. Huw has an MSc(Eng.) in Work Design and Ergonomics, a PhD in Air Traffic Control communication error and is a Member of the Ergonomics Society. Martin StoutMartin joined RSSB in March 2009 as a Human Factors Specialist and is working on a number of projects relating to incident analysis, risk integration, cab seating, permissive movements and vigilance devices. Before joining RSSB in March 2009, Martin worked at Tube Lines Ltd working on a variety of London Underground projects such as the Heathrow terminal 5 project, the Piccadilly line upgrade and a number of station modernisations and enhancements. During these projects he has been involved in design and development of a variety of Human Machine Interfaces, control centre design, rolling stock design, workplace design, Rail Vehicle Accessibility analysis, signalling and control system design and various station, track and depot system/equipment designs. Martin has a BSc in Ergonomics from Loughborough University and his main interests are in Human Factors Integration, Accessibility & Inclusion, HMI design, application of Human Factors in Maintenance, and Anthropometry and Biomechanics. Lucy ButterworthLucy is studying BSc Psychology at the University of Surrey and joined RSSB in June 2009 for her placement year. She is currently involved in projects such as, the New Approach to the Rulebook, evaluation of the human factors awareness training course and usability of websites. She also supports other members of the team in their work. Future interests include further developing her interest in occupational psychology as well as learning more about ergonomics and the rail industry.
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