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Talk your way through safer train dispatch

Train dispatch must be done correctly and consistently to maintain safety. Whether you are a driver, guard or dispatcher, applying risk triggered commentary (RTC) can help you create safer train dispatch.

Risk Triggered Commentary (RTC) is a technique that can help remind you of all the steps in a safety-critical process. Our booklet explains how our memory works and how RTC can help train staff retain important task steps. This guidance is based on a system successfully being used on the Great Western Railway.

Topics covered:

  • A model of Risk Triggered Commentary
  • Dispatch related risks to recognise
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