The rail industry’s vision of all passengers being able to 'turn up and go' is one step closer following successful project.
Allowing passengers with disabilities or special needs to share their location with train and station staff via a secure app will allow them to receive assistance when required.
The project has investigated how existing and new data sources can be used to assist passengers with special needs and disabilities, particularly during unplanned disruption, whilst keeping their personal data secure and private.
The University of Surrey, supported by the University of Southampton and Loughborough University, has created technical prototypes that integrate relevant transport data.
This project was one of the winners of the 'Data to improve the customer experience' competition, launched in 2015 by RSSB through the Rail Research UK Association (RRUKA), in association with the Rail Delivery Group. It shared the £220,000 funding with three other successful projects. The project has been awarded further funding by the Engineering and Physical Sciences Research Council.