In 2014, luggage was a factor in 1,153 reported injuries, some 10.7% of all injuries. Reducing this risk will improve safety for passengers and staff, and reduce liability costs.
Luggage is one of the risks identified in the industry’s platform-train interface (PTI) strategy. At stations, particularly at the PTI, it can fall down the gap between the train and the platform, or get stuck in closing doors. It can also create a trip hazard on stairs and escalators. The report suggests improvements to station designs, improving the customer experience.
On trains, luggage can block emergency exits, fall from overhead compartments, or be a trip hazard when left in aisles. The report provides guidance for designing and retrofitting rolling stock, which would provide more space for luggage. Suggestions include designing overhead compartments to accommodate standard airport hand luggage, and including cantilever seats (fixed to the side of the train rather than the floor) so larger items of luggage can be stored underneath. This will improve capacity, particularly on services serving airports.
RSSB has produced a guide for station staff and train crew to limit the risks posed by luggage, both to passengers and staff. Implementation of these measures will keep the industry one of the safest methods of transport.