The independent safety and performance improvement body for GB rail, RSSB, has again achieved an internationally recognised quality standard for its management systems.
The British Standards Institute (BSI) Management Systems audited RSSB against the requirements of ISO9001:2008 in October. The audit was passed, renewing RSSB's certificate for a further two years.
The ISO9001:2008 certificate is based on a rigorous testing of functions, products, processes and services. Being accredited demonstrates RSSB’s commitment to providing its members with information that is complete, up to date and impartial.
The audit looked at updates and changes to our business management system, our control of documents and records, our own internal audits, customer satisfaction and feedback, information technology, infrastructure and work environment, training and competence, corporate communications and our research and development programme.
The BSI congratulated RSSB on a successful continuation of certification to ISO9001:2008, and was particularly impressed with the organisation’s open approach to audit and willingness to demonstrate management processes. “Based on the results of this audit, RSSB meets the ISO9001 management system standard and its business management system continues to achieve its intended outcomes,” said a BSI spokesperson.
More information on ISO9001 can be found on the BSI website.