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Being Transparent

Promote a culture of open and accountable decision making; and measure, monitor, and report publicly on our progress toward sustainability.

We recognise the need to involve stakeholders in the development of future strategy. We aim to improve this by embedding a culture where dialogue with government, customers, neighbours and those who have an involvement in rail. We will put their needs at the centre of decision making and follow this up by being open about decisions, performance, and progress.

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