Work-related violence survey for rail staff

Work-related violence is a recognised problem in the rail industry. Research carried out by RSSB in 2018 found 94.1% of frontline staff to have experienced work-related violence, with 25.6% experiencing physical assaults.

But there’s still a lot we don’t fully understand. As part of our efforts to improve safety on the railway and reduce work-related violence, the industry has created an anonymous survey for anyone who works in the rail industry in a customer-facing role. It takes approximately 15 minutes to complete.

The results of the survey will be vital to inform future work to improve safety on the railway. 

To complete the survey, please click here.