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Human Factors tools and resources

Human Factors tools and resources

Huw Gibson

Head of Human Factors

The RSSB Human Factors team provides guidance, tools, products and services to support our members. Firstly, to better understand the factors that affect health, safety, wellbeing and performance, and secondly to determine and implement solutions to optimise these.

​The following guidance, tools, products and services have been developed at RSSB to help you manage human factors and you can find out more about each of them by following the links.


Human Factors good practice guide

Human Factors on SPARK

Understanding Human Factors - a guide for the rail industry

Cognitive and individual factors good practice guide


Safety culture toolkit

Workload assessment toolkit

CCTV toolkit - this toolkitt provides guidance about how to design and apply effective CCTV technology and operations to particular work environments. For a copy, please contact us via the customer self-service portal 

Safety critical rule compliance toolkit - this toolkit is contained in a downloadable zip file. This contains an executable (.exe) file that must be run to install the toolkit on your PC. You may need administrator rights to install this software.

Level crossing risk management toolkit

Maintenance toolkit

Rail Action Reliability Assessment (RARA) toolkit

Alarms and alerts toolkit - Sounds library

Improving Passenger experience

Crowd management at stations - a good practice guide

Wayfinding at stations - a good practice guide

Crowd management on train - a good practice guide

Guidance on designing for crowds - an integrated approach (CIRIA)

Train dispatch and platform safety measures RIS

Fatigue, health and wellbeing

Fatigue management

Musculoskeletal Disorder Risk Assessment for Train Drivers (MAT) Tool

Competence and skills

Non-technical Skills

Risk based training needs analysis

Competence development good practice guide RS100

Summary guide into integrating NTS into rail safety critical roles

Good practice guide to integrating NTS into rail safety critical roles

Management of route knowledge for drivers, train managers, guards and driver managers - RIS

Managing driver managers

Development of a behavioural safety good practice guide (T1023)

Supporting drivers on routes undergoing significant change (T1045)

Passenger risk triggered commentary fact sheet

Focus toolkit: presentation; notes for trainer; driver booklet


For more information on acquiring these or to request support in using them, please contact our Head of Human Factors.