Trauma Management Training Course
Course overview
Every day, rail workers stand at the crossroads between the public and the railway, facing potential traumatic events. From tragic fatalities and accidents at level crossings to unexpected encounters with stray livestock or incidents of workplace violence, their roles are fraught with emotional challenges. According to RSSB’s mental health survey, around 10% of rail workers display symptoms consistent with clinical post-traumatic stress disorder—a figure more than twice as high as that found in the general population.
Equipping rail staff to prepare for and manage potentially traumatic events can help prevent significant psychological distress and facilitate recovery. Raising awareness of the realities of trauma and the support that is available are crucial aspects of effective organisational trauma management. This course responds to these needs, providing a clear, practical, and evidence-based approach to trauma management, which follows the principles in RSSB’s Guidance for responding to potentially traumatic events.
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Learning outcomes
- Recognise risk factors for trauma in rail, including different types of exposure.
- Explain the difference between trauma, post-traumatic stress disorder, and other mental health conditions.
- Identify ways that someone can look after their health and wellbeing if exposed to a potentially traumatic event.
- Demonstrate how to support employees who are struggling following a traumatic event (including return to work).
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MaterialsA delegate post-session workbook to recap the learning from the course.
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Who should attend?
A good understanding of trauma can benefit many roles in an organisation. This training is especially valuable for:
- employees whose work may expose them to potentially traumatic events
- managers or supervisors responsible for staff who are likely to encounter potentially traumatic events.
Bespoke courses
We work directly with organisations to develop and deliver this as a bespoke course, to help teams understand how to make system-wide improvements to foster a fair culture. The course will be tailored to the delegate group and business requirements.
If you would like to discuss a bespoke training course, remotely or at a location of your choice, please email training@rssb.co.uk We will contact you and discuss your requirements to understand how we can tailor the course for your target audience.
Contact for enquiries
Tel: 020 3142 5418
Email: training@rssb.co.uk
Trainer’s profile
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Joana Faustino, Principal Health and Wellbeing Specialist, RSSBJoana is a Chartered Psychologist with a decade of experience, specialising in direct mental health support for frontline rail workers. As the senior work psychologist at RSSB, she currently leads initiatives to enhance mental wellbeing across the rail industry.
