An investigation into clerk/passenger communication problems at ticket offices with reference to Beckenham junction and 'Melaphones' (IM-PHYS-011)

As a result of an experimental investigation into 'Melaphoncs' and an attempt to solve the ticket office problem at Beckenham Junction, several suggestions are made. These include the manufacture of our own speaking device and the use of a large tube which could be fitted to existing 'Melaphones' to improve...