A model for the development of railway trainers in integrating non-technical skills into training and assessment: An international case study of train driver trainer skills development

Non-Technical Skills (NTS) are thinking skills underpinning technical tasks. A three-phased approach was used to develop operational trainers in integrating NTS into training. The aim of the project was to get the trainer group to a level where they could independently develop NTS training materials. In between sessions, trainers experimented...