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Development of Team Resilience Training (TRT)
Last updated on 08 November 2017 10:15
Team Resilience Training (TRT) is developed for traffic controllers who work in teams. Because their relationship between one another and with the head traffic controller is vital, we focus on matters related to communication, such as authority gradient and assertiveness, and matters related to teamwork such as information sharing and...
Author(s):
Ueno Hideaki;Sakai Nobutake
Organisation(s):
West Japan Railway Company ;
2017
United Kingdom
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