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Reservation system as a tool for conversion of trends into improvement of passenger experience
Last updated on 09 March 2020 3:53
Railway transport in the context of passenger user experience is rather conservative. The speed of technical progress dictates the rules of competitive fight on the market. The one who meets passenger expectations better gets more passenger traffic, market share and money flow which are essential for the development of rail...
Author(s):
Sokolovskiy Andrey
Organisation(s):
Joint Stock Company Railway Research Institute ;
2019
Russia
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