Dedicated support from our team
22/08/2023
Our engagement team is a bridge between RSSB and its members. Through effective communication, collaboration, and knowledge sharing, they contribute to the ongoing improvement of rail standards, operational practices, and the performance of the network.
Our engagement managers focus on the needs of members. By understanding your needs, we can connect you to the right contact or specialist, recommend relevant services and resources, and open up channels of communication. The team plays a crucial role in promoting rail safety and fostering collaboration.
How RSSB’s engagement team helps our members
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Stakeholder collaborationThe engagement team is the liaison between RSSB and the wider rail industry. Listening carefully to the needs of train operators, infrastructure managers, suppliers, regulatory bodies, and trade unions, they facilitate open and constructive dialogue to exchange information, insights, and solutions.
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Sector expertiseTogether, the engagement managers have nearly 100 years of rail industry experience, each with a specific expertise in the way each sector of the industry works including infrastructure, passenger and freight operation.
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Safety promotionThe engagement team works to increase awareness of safety initiatives, regulations, and best practice. They collaborate with stakeholders to identify potential risks, share safety information, and encourage the adoption of safety measures.
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Knowledge sharingThe rail industry is constantly evolving, with new technologies, practices, and challenges emerging. The engagement team plays a vital role in disseminating knowledge gained from RSSB’s research, studies, and investigations. This ensures stakeholders have access to the latest information to make informed decisions.
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Industry workshops and eventsThe team organises workshops so stakeholders can share experiences, discuss challenges, and explore innovative solutions to improve railway operations and safety.
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Guidance and standardsThe engagement team works closely with stakeholders to ensure industry standards, guidelines, and recommendations developed by RSSB are understood and implemented correctly. They also gather feedback to refine and update these standards based on real-world experiences.
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Policy advocacyThe team represents the interests of the rail industry when engaging with regulatory bodies, government agencies, and other external stakeholders. They advocate for solutions that align with the industry's needs and safety objectives.
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Feedback collectionFeedback from stakeholders is invaluable for the continuous improvement of safety and operational practices. The engagement team collects feedback on various aspects of rail operations, safety measures, and RSSB initiatives, which helps refine strategies and address emerging challenges.
We are committed to working with the rail industry to make the railways safer, more efficient, and more sustainable. We are always looking for new ways to engage with stakeholders and to communicate RSSB's work.
