Registered

"Keep clear of the closing doors"

Passengers often believe closing train doors can be reopened like lift doors, by placing a hand between them. But in most cases once doors start to close they shut firmly. How can we help educate passengers and reduce the risk of injury?

​Our research provides an in-depth look at how passengers interact with train doors during boarding and alighting, and examines their understanding of door closure arrangements.  How long the alarm sounds, when the doors close, and the speed at which they close, are all factors that can be optimised to reduce the risk of door closure injuries. Operators should also consider opportunities to educate passengers through signs on carriages, platform posters and audible announcements.


Topics covered:

  • Passenger interaction with train doors
  • Boarding and alighting risks
  • Passenger education


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