Address

RSSB
5th Floor
25 Fenchurch Avenue
London
EC3M 5AD

Find your way here. Download our map.

General Enquiries

Contact us via our Customer Self Service Portal: https://customer-portal.rssb.co.uk/

Press office

RSSB’s press office team can offer you media comment and guidance on all matters relating to our work. This might include providing links to statistics or research documents, preparing articles or arranging interviews with our Chief Executive, a member of our Executive Committee or technical specialists. Where other parts of the GB rail industry take the lead, RSSB can give you direction.

If you have an enquiry please contact a member of our Communications team today. The press office is open Monday - Friday from 0800-1730hrs. 

Press Office enquiries should be directed to: 020 3142 5653 or email pressoffice@rssb.co.uk.

Financial enquiries

All enquiries relating to finance should be directed to finance@rssb.co.uk.

Customer self-service portal

Need help? Get technical advice and explore services and resources through our customer self-service portal. The portal is your one-stop shop for contacting us, you can also share feedback for your convenience. 

Website feedback

For any website feedback and issues with log on, please contact: webmaster@rssb.co.uk.