Managing alcohol risks to personal safety and security
Over 5,500 alcohol-related safety incidents and offences are recorded on the railway each year. In 2008, more than 10% of all slips, trips, and falls, and 50% of boarding and alighting accidents were alcohol-related. How can we strike a balance between protecting the health and welfare of passengers who have consumed alcohol and protecting front line staff from alcohol-fuelled antisocial behaviour?
Our research provides an insight into the extent of alcohol-related incidents and offences on the railways and the impact they have on passengers and staff. Behaviour caused by alcohol consumption can result in injuries, assaults and delays. Personal safety concerns also affect the overall number of people that use trains.
We have produced good practice guidance on techniques the rail industry can deploy to manage the risks presented by alcohol consumption. This includes measures for controlling access to the network, reassuring passengers, supporting front-line staff, and promoting sensible drinking. Case studies show how the measures can be implemented to suit different situations and approaches.