Taking a Human Factors Approach to Reliability and Performance
Risk assessing human performance
Human performance is a critical element to consider in risk assessments. The rail sector relies on roles such as train drivers, signallers and maintenance staff to ensure the reliability of railway systems. The Railway Action Reliability Assessment (RARA) tool can be used to evaluate human performance and inform risk assessment. The tool is based on a user manual and a supporting calculation spreadsheet which can be provided to members upon request. The RSSB human factors team also offer human reliability assessment training - please contact Huw Gibson for further information.
Using human factors to improve train maintenance
Anecdotal evidence suggests that rail vehicle maintenance has received less human factors input in comparison with other sectors (such as aviation) or other areas of railway safety. The RSSB human factors in train maintenance toolkit provides practical, effective, human factors guidance to support train maintenance activities.