The Helicon
1 South Place

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General Enquiries

Contact us on 020 3142 5300 or via our Customer Self Service Portal:

Press office

RSSB’s press office team can offer you media comment and guidance on all matters relating to our work. This might include providing links to statistics or research documents, preparing articles or arranging interviews with our Chief Executive, a member of our Executive Committee or technical specialists. Where other parts of the GB rail industry take the lead, RSSB can give you direction.

If you have an enquiry please contact a member of our Communications team today. The press office is open Monday - Friday from 0800-1730hrs. 

Press Office enquiries should be directed to: 020 3142 5653 or email

Financial enquiries

All enquiries relating to finance should be directed to

Customer self-service portal

Need help? Get technical advice and explore services and resources through our customer self-service portal. The portal is your one-stop shop for contacting us, you can also share feedback for your convenience. 

Website feedback

For any website feedback and issues with log on, please contact: