Our Business Plan

We will help industry reduce excessive costs from maintenance and operations. We will do this through our tools and services that reduce industry cost and improve efficiency.

We will continue to support industry deliver healthy and safe services that satisfy customers, even in changed patterns of passenger demand or in response to public health threats.

Operational performance in rail needs high levels of employee health and wellbeing. Sharing data effectively about failures, faults, and defects is essential too. So we will support rail leaders to improve in these areas.

We will continue to explore how industry can benefit from new technologies and what is needed to implement them effectively. This includes artificial intelligence.

In order to help the freight sector meet its target of at least 75% growth by 2050, we will focus on improving operational performance and reducing complexity. We will continue to provide current safety intelligence via our interactive dashboard specifically for freight safety.

Using the Sustainable Rail Blueprint we will build on rail’s reputation as the best sustainable transport mode. We will focus on air quality and noise. We will show rail’s key role in the net zero transport system, and attract more young people to the industry.