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Please note that the programme could be subject to unavoidable late changes, so please consult the conference website for programme updates.
Each paper in the programme has a 25 minute time slot with 20 minutes for presentation of the work and 5 minutes for questions.
Key note speakers
Andrew Taylor joined the railway is 2003, after a brief flirtation with a career as a pilot. Starting as a dispatcher at Heathrow Express, he subsequently became a train driver, then a train driver instructor and trainer. In 2008, he was seconded to the Rail Safety & Standards Board as part of the Workforce Development team and subsequently took up a permanent position, eventually being a proud member of Ann Mills' Human Factors team. His work at RSSB focussed on adult learning and innovation, particularly in train driving, but across railway operations. The culmination of this was his contribution to the RS100 Good Practice Guide to Competence Development. Andrew joined Southern to apply some of this good practice, in 2011. Since 2015, Andrew has worked closer to his home in Reading, for Great Western Railway, where he currently holds the post of Driver Training Policy Manager.
Barry Kirwan has degrees in Psychology, Human Factors and Human Reliability Assessment, and has worked in the nuclear, chemical, petrochemical, marine and air traffic sectors of industry, and lectured at the University of Birmingham in Human Factors. He was formerly Head of Human Reliability at BNFL in the UK nuclear industry, and Head of Human Factors at National Air Traffic Services (UK). For the past seventeen years he has been working for EUROCONTROL, where he managed a team of safety researchers and safety culture specialists at the EUROCONTROL Experimental Centre in Bretigny, near Paris. In particular he ran the European Safety Culture Programme for Air Traffic Management for a decade, dealing with more than thirty countries in Europe, as well as collaborating with the Federal Aviation Authority in the US. He also advises UK rail and nuclear power industries on Human Reliability Assessment, has published four books and around 230 articles, and is a visiting Professor of Human Reliability & Safety at Nottingham University in the UK. He currently leads two large European Commission projects focusing on aviation safety research, safety culture and safety intelligence. One of his current aims is to spread the successful air traffic safety culture work to airlines. He also chairs an international group looking at safety and security research priorities in European aviation.
Lawrence Waterman OBE
Lawrence Waterman headed the programme for the delivery of the safest and healthiest major construction project in Europe, the venues, infrastructure and athletes' village for the London 2012 Olympic Games, for which he was appointed the OBE in the Queen's Diamond Jubilee Honours. In a career dedicated to health, safety and environmental management, Lawrence has led the development of occupational health and safety programmes for many major organisations, dealing with some of the most challenging environments. Since London 2012 Lawrence has been Director of Health and Safety for the Battersea Power Station Development, advisor to the Tideway project team and a member of Tarmac's Senior Leadership Team. He remains the senior adviser to the London Legacy Development Corporation, which continues to develop the Queen Elizabeth Olympic Park he is working on the Albert Dock Development. Lawrence is a visiting Professor at Loughborough University, Past President of IOSH, was Project Director for the Constructing Better Health Pilot and author of papers and articles. He was the recipient (jointly) of the Institution of Civil Engineers medal for Safety in Construction in 1995 and again in 2012, the latter with the President's Medal for contributions to civil engineering, and in 2005 of the RoSPA Distinguished Service Award.
Technical visits are now full. If you register for the conference and would like to attend a technical visits you will be able to join a waiting list for spaces.
Virtual reality Cave system – Moorgate, London - FULL
Demonstration of a virtual reality cave system by Virtual Reality Simulation Systems (VRSS). This visit will be hosted at RSSB's London office in Moorgate. A cave automatic environment is an immersive virtual reality environment where projectors are directed to between three and six of the walls of a room-sized cube. On this technical visit delegates will be shown the CAVE system, transporting you onto a virtual railway station with the opportunity to play the role of a conductor or dispatcher. Highlighting how the CAVE can be used as a training tool for station staff, delegates will be required to ensure there are no issues at the Platform Train Interface, whilst also experiencing the pressures of running an operational railway. The visit will last approximately 1.5 hours starting at 10:00.
Bombardier – Derby (train tickets will be provided) - FULL
The chance to learn about the Bombardier product and the integration of Human Factors into products. This visit will be hosted at Bombardier's depot in Derby. Attendees will leave London St Pancras on the 09.26 train to Derby and be escorted to Bombardier. Delegates will have the opportunity to tour the manufacturing site before viewing a short presentation about integration of HF into products and engage in a question and answer session with Bombardier staff. Personal protective equipment (PPE) and lunch will be provided. The visit will last for between 2½ and 3 hours and attendees will travel back to London on the 15.21 returning to London at approximately 17.00. No photography or recording devices will be permitted. Unfortunately, requests from employees of direct competitors to Bombardier will be declined.
British Transport Police – Southwark, London - FULL
This visit will provide the opportunity to learn about the role and operations of the British Transport Police (BTP), including a visit to their control room. This visit will be hosted at the BTP London offices near Southwark tube station, and will commence at 9:30am and will last approximately 1.5 hours. The control room manages all emergency and some non-emergency calls as well as calls form forces outside of the railway. The control room houses a wide range of job roles including managerial roles, call handlers and dispatchers. No photography or recording devices will be permitted.
MTR Crossrail training simulator – Aldgate, London - FULL
This visit will provide a demonstration of the training and simulators used by MTR Crossrail. The visit will be hosted at MTR Crossrail's simulator facilities in London. As a part of their training process, MTR Crossrail use a series of innovative methods and tools, including driving simulators. Delegates will have the opportunity to learn about and discuss the training methods used, followed by the opportunity to see the simulators in action.
Rail Operating Centre and Traffic Management - Romford, London - FULL
Network Rail is in the process of implementing a Traffic Management System for first deployment in two Rail Operating Centres (ROC) in the UK. This visit will involve an explanation and demonstration of the system at one of the ROCs using the pod simulation facility and a tour of the control room. The system has involved major human factors design and evaluation, which will be presented by the person who has led the work stream for Network Rail.
Improvements to passenger information, control rooms and ticket sales window – London Bridge Station - FULL
Network Rail is transforming London Bridge station, creating new platforms for more trains, building a new concourse, and creating a bigger and better station for the 56 million passengers that use the station every year. The redevelopment of passenger and operational areas has involved major human factors design and evaluation, and the work is nearing completion. This visit will include a tour of the passenger areas of the station, a visit to the station control room, and a visit to the ticket office (ticket counter design).
London Underground Service Control Centre - Hammersmith, London - FULL
London Underground (LU) are currently upgrading the Sub Surface Lines over 40% of the network and as part of the upgrade a new centralised Service Control Centre is being delivered in Hammersmith. The LU human factors team have led the design and development of the control centre including the main control room and supporting facilities (including the training and simulation suite). The technical visit will allow delegates to visit the newest and largest control centre within London Underground as it begins its transfer into service.
London Underground Northern Line Control Centre - Highgate, London - FULL
London Underground has delivered into service a new Northern Line Control Centre. Utilising Transmission Based Train Control (TBTC) signalling technology, the control room from desk development, equipment layout and user interface design has followed a user centred development process. This technical visit will allow delegates to experience the newest operational control centre in London Underground.