ATOCGN1011 Iss 1
Checklist for Provision of Customer Care following a Major Passenger Rail Incident
Synopsis
This document should be read in conjunction with ATOCACOP011. It provides a checklist for guidance on provision of customer care to those directly involved in a major passenger rail incident/together with their friends/relatives). It does NOT seek to address the emergency response itself.
Withdrawn
Rail Delivery Group:
Guidance Note
- Issued:
- 01/10/2005
- Published:
- 01/10/2005
- In Force:
- 01/10/2005
- Withdrawn:
- 01/03/2008
Details
Vehicle Assessment | No |
Superseded By | ATOCGN1011 Iss 2 |