• 01-02 November 2022 (London)
Book your place


You can book onto our courses through our Learning platform. For an overview of how to register on the RSSB Learning Platform see our Quick Start Guide for Delegates.

Course overview

The course is informed by RIS-3119-TOM, the Rail Industry Standard for Accident and Incident Investigation that sets out member requirements to fulfil legal obligations in investigations.

Delegates will take part in informative and interactive sessions that will bring the process of accident investigation to life. As part of this course, you will work in teams to learn tools and techniques from the people who help the industry to set best practice.

This course is delivered as face-to-face training over two days or remotely over three days, in short modules.

The course focuses on:

  • Understanding why accidents are investigated
  • Understanding the accident investigation process
  • Identifying the range of evidence required in an investigation
  • Demonstrating effective interviewing techniques
  • Learning how to analyse the evidence and reach conclusions
  • Recognising the underlying causes of accidents using human factors techniques
  • Understanding the structure of a good quality report
  • Developing effective recommendations.

Delegates will also receive access to exclusive resources. This will include a recap of the course and additional videos that cover the legal background of investigations, the role of the different agencies, the undertaking of the 72-hour review, and the role of the designated competent person.

Who should attend?

Investigators conducting investigations into operational and non-operational accidents, incidents and near misses. They may be new to the role or already have experience and wish to update their skills.

It’s also suitable for line managers and professionals who may be called upon to investigate accidents.

Key information


  • RSSB Member and Affiliate: £700 (£840 including 20% UK VAT)
  • RSSB Non- Member: £1,400 (£1,680 including 20% UK VAT)

Remote delivery timings: 13:00 - 17:00 on all three days

Face-to-face delivery timings: 09:00 – 17:00 on both days

Contact for enquiries: 020 3142 5418 or

Terms and Conditions


‘It is clear that a lot a thought went into making this course work virtually with very creative solutions for participation- that worked! The breakout rooms made group working possible and allowed for more discussion and participation. Really appreciated the signposts to other useful info - very helpful.’

Strathclyde Partnership for Transport

‘Fun, engaging, very beneficial, 2 great trainers and would highly recommend.’

Duty Station Manager, West Midlands Trains

‘Really well run with interesting content presented in an engaging manner.’

‘A well-constructed and delivered training course on Accident Investigation.’


Bespoke courses

We recognise that every organisation is different, so we work directly with organisations to develop bespoke courses. If you would like RSSB to deliver this course as a bespoke training, remotely or at a location of your choice, please email, and we will contact you to discuss your exact requirements and how we could tailor the course to your target audience.

Trainers’ profile

This course is delivered by two trainers, working with small groups of delegates. RSSB has a pool of trainers who deliver on this course.

Wayne Murphy, Technical Policy Manager

Wayne is a Chartered Member of the Institute of Occupational Safety and Health with 36 years’ experience in the rail industry. A highly energetic trainer who co-developed our accident investigation training courses with engaging, story-driven and memorable content.

James Lonergan, Senior Human Factors Specialist

James has an MSc in Occupational Psychology and is a member of the British Psychological Society. His interests focus on individual decision making in operations and developing practical solutions for individuals and organisations to encourage safe and reliable performance.

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