Operational Decision-Making using the G-FORCE Model
Delegates of this course will learn how to use the G-FORCE model to better structure their decisions by following a logical and thorough approach. Delegates will understand the need to fully consider the options and risks and avoid the human tendency to jump from the problem to a solution.
We work directly with organisations to develop and deliver this as a bespoke course. The course will be tailored to the delegate group and business requirements.
If you would like RSSB to deliver this as a bespoke training course, remotely or at a location of your choice, please email: firstname.lastname@example.org, and we will contact you to discuss your exact requirements and how we could tailor the course to your target audience.
RSSB’s G-FORCE model will support rail personnel to make rational decisions when under pressure or when they are faced with unfamiliar or unusual situations.
RSSB’s ‘G-FORCE’ model supports rail personnel to make rational decisions when under pressure or when they are faced with unfamiliar or unusual situations. It works by taking the user through a rational decision-making framework, helping them come to a logical decision.
The course focuses on:
- the psychology of decision-making
- the role of fair culture in evaluating decisions
- guiding users through a logical, structured process for rational decision-making
- situations to use the tool
- practical decision-making scenarios to use the tool.
Who should attend?The course will be helpful to anyone that frequently makes decisions or evaluates the decisions made by others. Previous attendees have included Control and On-Call staff, Driver Managers, Signaller Managers and Customer Experience Managers.