Before getting into the detail it’s worth highlighting a page on Integrating Non-Technical Skills (NTS) in Competence Management Systems (CMS). The page introduces NTS, describes how NTS deficiencies can lead to poor safety performance and how NTS can be integrated throughout the CMS for maximum benefit and sustained change. The page also has a link to NTS guidance which cites research that shows integrating NTS in this way can lead to a reduction in SPADs in the order of 6 – 30% so it’s worth taking a look.