Passenger Behaviour at the Platform Train Interface

The risk to passengers at the Platform Train Interface (PTI) is equivalent to nearly 13 fatalities each year. One key way to reduce this risk is to understand how passengers behave and interact in the railway environment. What factors influence their behaviour and decision making? This knowledge will help us create targeted strategies to reduce unsafe behaviours and conditions at the PTI.

PTI incidents can occur when there is a train in the platform and when there isn't. In fact, the level of risk for both situations is about the same. However, the types of incident are different. 
When there is a train in the platform, or approaching or departing, incidents can include:

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Haven’t found what you’re looking for?
Get in touch with our Principal Human Factors Specialist for further information.
Paul Leach
Tel: 020 3142 5629
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