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Distinguishing reliable sources for public health

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When the pandemic began, many people struggled to make sense of the volume, speed, and veracity of information they were presented with. In rail, this was particularly challenging for decision-makers, who needed to find the right information, judge how reliable that information was, and understand it sufficiently to act appropriately.

There was a huge volume content, some of which contained inaccurate information. This included things written by people who had misunderstood the facts of the situation, outdated information, speculations, sources containing unconscious biases, or wilful attempts to dramatise the situation, push an agenda, or sell something.[1]  During the pandemic, one in four of the most viewed videos about Covid-19 on YouTube contained misinformation.[2] Identifying these unreliable sources was made more difficult by the fact that, for most rail employees, pandemic viruses are unfamiliar subject matter. 

Here we provide some advice for how assess sources and spot things that may indicate whether it is reliable or unreliable. Don’t forget, you can talk to the RSSB public health team if you need help making sense of information about the pandemic or infectious diseases.  

What should you look out for?

References

[1] Charquero-Ballester, M., Walter, J.G., Nissen, I.A. and Bechmann, A., 2021. Different types of COVID-19 misinformation have different emotional valence on Twitter. Big Data & Society, 8(2), p.20539517211041279.

[2] Li, H.O.Y., Bailey, A., Huynh, D. and Chan, J., 2020. YouTube as a source of information on COVID-19: a pandemic of misinformation?. BMJ global health, 5(5), p.e002604.

[3] Obiała, J., Obiała, K., Mańczak, M., Owoc, J. and Olszewski, R., 2021. COVID-19 misinformation: accuracy of articles about coronavirus prevention mostly shared on social media. Health policy and technology, 10(1), pp.182-186.

[4] Vosoughi, S., Roy, D. and Aral, S., 2018. The spread of true and false news online. science, 359(6380), pp.1146-1151. 

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