KAD developed this approach by working with their community, frontline staff and the British Transport Police (BTP). The work carried out demonstrates how different measures should be combined for maximum impact, as recommended by RSSB’s guidance on effectively tacking WRV.

How did KAD realise that WRV was an issue for them?

Looking at reported WRV incidents, KAD recognised that although passenger numbers decreased during the pandemic, WRV incidents did not. As lockdowns were lifted, WRV incidents started to increase. This finding showed that a more strategic approach was required to tackle the issue.

How KAD decided on what to do and how to do it? 

KAD recognised that WRV is a complex issue and therefore needed a multilevel approach beyond just a criminal justice approach. They identified three areas to decrease WRV and started: