Course overview

RSSB has undertaken research and created guidance on fair culture and safety culture for the rail industry. To be effective, organisations must promote learning from mistakes, rather than focus on blame. In a fair culture, employees know that safety is highly valued in the organisation, and continually look to improve performance.

Developing a fair culture helps individuals to talk more openly about their performance. This helps organisations to see errors, mistakes and violations as learning opportunities that can be used to improve safety and performance.

The course focuses on:

  • What your culture looks like
  • What a fair culture looks like
  • What human factors and non-technical skills are
  • How you make fair decisions
  • How you develop a fair culture
  • Action planning and strategic steps to develop a fair culture

Who should attend?

This course is suitable for all people working at a management or board level, and teams who would work towards implementing a fair culture development plan.

Key information

Contact for enquiries: 020 3142 5418 or

Terms and Conditions 


‘The trainer offered GBRf excellent support from the scoping right through to the delivery of this workshop. His expertise and extensive experience with other organisations in this field make him an asset. The course was delivered at the right pitch; engagement and support before, during and after was superb, including steering us for provision of key information. RSSB could easily use the workshop that we completed in any sector, most relevant for all Rail industry members.’

Head of Safety, GB Railfreight Ltd

Bespoke courses

We work directly with organisations to develop and deliver this as a bespoke course, to help teams understand how to make system-wide improvements to foster a fair culture. The course will be tailored to the delegate group and business requirements.

If you would like RSSB to deliver this as a bespoke training course, remotely or at a location of your choice, please email, and we will contact you to discuss your exact requirements and how we could tailor the course to your target audience.

Trainers’ profile

Paul Leach, Principal Human Factors Specialist and Occupational Psychologist

Paul has a BSc in Psychology and a Masters in Occupational Psychology. Since 2008, Paul has developed and delivered training across many aspects of human factors, including leadership, safety culture, competence and psychometric assessment, incident investigation, and non-technical skills.

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