Non-Technical Skills Awareness and Integration

A three-day course that builds knowledge of non-technical skills by discussing the risks and challenges faced by organisations.

NTS are skills that support technical tasks and improve safety by helping people anticipate, identify and mitigate errors. The course takes a proactive approach to NTS development and demonstrates how its integration into competence management systems, training and briefing programmes improves safety performance. Informed by our research projects, this three-day course will provide you with the information, tools and insight needed to do this in the most effective way. 

Topics covered include:

  • An understanding of non-technical skills
  • Explaining why they are important and how they can be used
  • Describing NTS categories and the skills required for each
  • Describing how NTS fits the Action model and how this can be applied
  • Understanding how to integrate NTS in competence management system
  • Learning how to measure and provide feedback on NTS as part of a technical assessment

Attendees will also receive additional material to support their NTS development.

Who should attend?

Anyone who manages professionals in safety critical roles. For the rail industry, this includes drivers, signallers, control room operators, maintainers and dispatchers.   

This course provides managers with the information, tools and insights required to support staff maintain and enhance these skills by objectively measuring the NTS they demonstrate.

Course dates in 2020

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A Good Practice Guide to Integrating Non-Technical Skills into Rail Safety Critical Roles
User guide to access the NTS e-learning tool
A summary guide to integrating NTS into rail safety critical roles
Non-technical skills required in train driver role
Haven’t found what you’re looking for?
Get in touch with our Learning Coordinator for further information.
Dean Ashton
Tel: 020 3142 5418
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