Human Factors Awareness
Course overview
This course aims to increase understanding and awareness of human factors and how it can be applied. Delegates receive knowledge of human factors techniques which help to identify a range of factors that can affect human performance. This knowledge can be applied to design and change management as well as part of an investigation.
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Learning outcomes
- Understanding of how people process information
- Explanations of the factors that influence human performance
- Reference to guidance on factors that affect performance
- Outline of how to practically apply human factors knowledge.
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Who should attend?
Safety managers, operations managers, safety advisors and safety specialists, hazard analysts, regulators, inspectors, and human factors advisors.
It’s also relevant to those whose role includes accident incident investigation.
Prices
- RSSB Member and Affiliate: £770 (£924 including 20% UK VAT)
- RSSB Non—Member: £1,540 (£1,848 including 20% UK VAT)
Course dates and booking
Face-to-face delivery
Learning Hours: 09:30-17:00 on both days
Course Dates:
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20-21 February 2025 (fully booked)
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Book your place
Our Quick Start Guide for Delegates explains how to register on the Learning Platform to book your place.
Remote delivery
Learning hours:
- Day 1 13:00-16:30]
- Days 2-5 [13:00-16:00]
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Book your place
Our Quick Start Guide for Delegates explains how to register on the Learning Platform to book your place.
Testimonial
Trainers’ profiles
This course is delivered by two trainers, working with small groups of delegates. Our trainers have expertise with human factors in the rail sector and bring wider experience from other safety critical industries to the delivery.
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Paul Leach, Head of Human Factors
Paul has a BSc in Psychology, an MSc in Occupational Psychology and is a Registered Occupational Psychologist with the Health and Care Professions Council. Since 2008, Paul has developed and delivered training across many aspects of human factors, including leadership, safety culture, competence and psychometric assessment, incident investigation and non-technical skills. -
Anisha Tailor, Principal Human Factors Specialist
Anisha is a Chartered human factors specialist with seven years research experience, spanning rail, healthcare and road safety. She has a particular interest in the practical strategies that individuals can use to perform tasks safely and reliably. -
Anna Vereker, Principal Human Factors Specialist
Anna has a BA in English and Psychology and an MA in Psychology. She is Chartered as an Occupational Psychologist with the HCPC, is an Associate Fellow of the BPS and a member of the CIEHF and EAAP. She additionally holds a range BPS psychometric and EUROPsy qualifications. Anna has worked in a range of military and civilian psychology and human factors roles, predominantly in aviation, for twenty years. Anna has developed and delivered a wide range of training courses across a broad spectrum of human factors topics during her career, and currently delivers several courses for the RSSB. -
Alice Monk, Principal Human Factors SpecialistAlice is a Chartered member of the Institute of Ergonomics and Human Factors with over 10 years' experience in applying ergonomics and human factors in the rail sector.
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Jasmine Bayliss, Human Factors Specialist
Jasmine has an MSc in Ergonomics and Human Factors. She is now working towards obtaining chartership with the Chartered Institute of Ergonomics and Human Factors. She has experience of working on a range of non-technical skills projects. These include developing materials to support guards and dispatchers in their use of non-technical skills. Jasmine also has experience of developing and reviewing training materials, as well as delivering training courses. For instance, this includes our non-technical skills course.
Bespoke courses
We recognise that every organisation is different, so we work directly with organisations to develop bespoke courses. This course can be developed in a modular format to allow for flexible remote delivery to suit your needs. The modular approach will also allow for time between modules to apply the learning and reflect with colleagues and trainers.
If you would like to discuss a bespoke delivery of this course, remotely or at a location of your choice, please email training@rssb.co.uk. We will contact you and discuss your requirements to understand how we can tailor the course for your target audience.
Other related courses
Introduction to Human Factors and Non-Technical Skills
This self-paced e-learning course provides a great introduction to human factors and non-technical skills (NTS) and how they apply to safety-critical roles in the rail industry.
Contact training@rssb.co.uk for more information.
