Course overview

Our research shows that substandard leadership and management skills of frontline leaders is linked to negative safety outcomes, increased staff turnover and poor staff and organisational performance. Upskilling operational frontline leaders with leadership and management skills can help reduce these problems.

This course has been developed to support organisations upskill their operational frontline leaders. The course aims to raise the individual’s awareness of their leadership style and that of their colleagues, explore a range of communications challenges and practice coaching and feedback skills.

The course provides a blend of best practices and company expectation guidelines, self-evaluations, and practical scenario-based role-play activities.

This bespoke two-day face-to-face training is delivered over two separate days, with some time allowed in between the two days to apply the learning from Day 1.