Course overview

Human factors such as environmental, organisational and job factors, human and individual characteristics influence behaviours at work in a way that can affect health and safety performance. NTS play a vital role in railway safety, they help people to anticipate, identify, and mitigate errors in task performance.

The course provides delegates with an understanding of how human factors influence safety in the railway and insights into the categories of non-technical skills.  

There are nine modules in this e-learning course. Each module consists of 5 to 20 minutes of learning, allowing individuals to learn at their own pace. In total the course amounts to 125 minutes of learning.

The course focuses on:

  • How Human Factors influence safety in the rail industry
  • How the human mind interprets information
  • Detail on the 7 NTS categories and the specific skills needed for each
  • The positive and negative application of NTS 
  • How delegates can apply what they learn into their role

Who should attend?

This course is suitable for any safety-critical role holders. It is also suitable for those that manage the competence of professionals in safety-critical roles, including managers, HR personnel, heads of operational safety, professionals involved in training and assessment, and those with responsibilities for training and competence management.

Key information

 Book your place


You can book onto our courses through our Learning platform. For an overview of how to register on the RSSB Learning Platform see our Quick Start Guide for Delegates.

Delivery: E-learning course

Learning Hours: 125 minutes

Price per delegate:

RSSB Member and Affiliate: £40 (£48 including 20% UK VAT)
RSSB Non-Member: £80 (£96 including 20% UK VAT)

Licencing Cost:

If you would like to host this e-learning package within your own learning platform, contact us for licencing costs.

The price for the licence agreement is based on the number of employees in your organisation who will need access.

Contact for enquiries: 020 3142 5418 or

Terms and Conditions

Other related courses

We run other Non-Technical Skills and Human Factors Courses that can be delivered remotely or in person or made bespoke for your organisation. For more information or to book these courses, please visit:

Or contact for more information.