Policies and statements

Diversity, equity, and inclusion are key to the success of our colleagues, our members, and our organisation. Our statement captures the progress we’re making in embedding these values, including achieving ‘gold’ accreditation with the Clear Company.

We’re committed to the principles of the Modern Slavery Act 2015 and the prevention of slavery and human trafficking in our organisation and in our supply chains. Our statement shows how we’ll ensure compliance with both the letter and the spirit of the Act.

We want as many people as possible to be able to use our website, regardless of ability or technology. Our statement details how we actively test, improve, and maintain the site to support accessibility and usability, and it sets out the standards and guidelines to which we adhere.

We stand with the wider industry in our commitment to achieving net zero emissions, and we’ve been measuring our carbon footprint since 2019/2020. Our carbon reduction plan outlines the targets we’re working towards and the progress we’ve made so far.

We use internet cookies to improve your experience when you’re on our website. Our policy covers the specific cookies we use and why, as well as how you can amend your cookie settings.

By using our website, you confirm that you accept our terms of use and that you agree to comply with them. Our Terms of Service detail your responsibilities as a user and our role in ensuring that our policies remain fit for purpose.

We process personal information that is provided to us by you or when it is shared with us. Our privacy policy sets out how we use and protect personal data or information. It also covers your rights.