Ensuring reliability and resilience for our rail system is essential for good customer service.
Delays and disruptions erode passenger confidence, which in turn discourages rail travel and affects the economy through lost productivity. In addition, unreliable infrastructure increases risks, which may lead to accidents.
Investing in reliability and resilience not only minimises those risks, but it also ensures the long-term sustainability and efficiency of this vital public service, supporting economic growth and social connectivity across the nation.
So, joining us for this episode is Chris Knowles, our Director of System Safety and Health. We explore specific challenges to rail reliability and resilience, why it’s vital to address them, and some of the solutions we’re offering in this space.
