Complete
- Start Date
- 2015
- End Date
- 2016
- Objectives
-
CustomerCapacity
- Type
- Research Project

Registered
Use of passenger loading data to influence behaviour (COF-ICE-03)
The aim of the research was to determine whether providing information about crowding levels or seating availability would encourage behavioural change amongst passengers. It studied the potential reactions of different groups of passengers to crowding information, and the impact of the way in which the information was presented.
Project Reference: COF-ICE-03
Log in or register to keep reading
Register for free individual access
- Unlock research, articles and more
- Get updates on RSSB’s activities
Already have an RSSB account?
- Log in to access content and download resources