Vision: Work related violence ceases to be a key risk
Public behaviour is one of the five key risk areas that the Rail Health and Safety Strategy (the Strategy) will address. Public behaviour covers trespass and suicide, passenger and staff assaults and level crossings.
Introduction
Rail workers shouldn't face violence or trauma on the job. The definition for work-related violence is: ‘Any incident, in which a person is abused, threatened or assaulted in circumstances relating to their work’.
Through data analysis and collaboration and by exploring initiatives such as environmental design and new technologies, such as body-worn cameras, industry can help protect and support frontline workers.
The Strategy is aiming for a railway where ‘work related violence ceases to be a key risk’. The strategic initiatives to address this critical risk area are listed below.
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Strategic initiatives:
- Evaluation of effectiveness of technology solutions.
- Consistent post-incident support for staff.
- Reporting and data sharing provides accurate intelligence to support decisions.
Passenger and Staff Assaults Topics
Additional information
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Data and Performance documents
- Work-related Violence and Trauma Safety Performance Overview Q3 2023/24
- Work-related Violence and Trauma Safety Performance Overview Q2 2023/24
- Annual Health and Safety Report 2022-23 Data - Work-Related Violence and Trauma
- Annual Health and Safety Report 2021-22 - Work-related violence and assaults
- Work-related Violence and Trauma Safety Performance Overview Q1 2022/23
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Other Public Behaviour Topics
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Related content
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Relevant Risk Groups
- Work-related violence group
The group is owned by the Rail Delivery Group. For more information about the group and industry work on the topic please reach out to RSSB’s Work-Related Violence lead Joana.Faustino@RSSB.CO.UK.
