98% Average satisfaction score from members on SMIS input training courses held this year - 4 members trained this period.
“Just want to say thank you and say I think it was just right. I have short attention span on Teams calls and the activities mixed with talking kept my attention for all 3 hours so good job to Claire, super impressed :D.” Freight Operating Company
3 New or improved guidance documents published to drive better use of SMIS this period.
12 Views of our 10 ’how to’ videos that are available to support embedding data entry and self-service business intelligence capability.
28 SMIS helpdesk queries resolved.
321,139 Events reported in SMIS since the new system went live in 2017.
5.6% Error rate in SMIS basic data quality (↓0.1% from last period).
10,855 Events reported (since launch Jan 2021) using new, simpler SMIS personal accident form, saving members at least £18,000 worth of effort.
98% New SMIS event data were available in business intelligence within 15 minutes of entry.