Improved tool for managing risks at the platform train interface
Harm to passengers and the public at stations and on-board trains is an important issue. In addition to the harm experienced, it also damages the reputation of rail. The platform train interface (PTI) is one of the most important places where this type of harm occurs.
We already provide the Platform Train Interface (PTI) Risk Assessment Tool to help our members address this challenge. However, feedback from users highlighted the need to enhance and re-launch the tool to provide industry with a better product and attract new users.
We worked with users of the PTI tool to improve it for them. This also helped us to make it more attractive for those that aren't using it.
We listened to feedback and addressed issues, improved existing features, and added new functionality.
The updates were produced by a dedicated working group of PTI specialists from train operating companies.
We re-issued our training videos to help users navigate these new features. We also told industry about these changes using a range of channels.
The development included usability trials and the Office of Rail and Road now encourages operators to adopt the tool.
The improved tool helps our members assess and manage risks on station platforms in better ways.
Our refreshed tool has the flexibility and versatility needed to review safety arrangements and enter risk assessments in one common place. This improves its usefulness.
The tool already had useful features. It is now even easier to use. It also has a much more comprehensive system for managing recommendations.
The enhancements have encouraged more companies to adopt the tool, which is improving its reputation and the data that RSSB can use.