GEGN8613 Iss 1

Application of human factors within safety management systems


This document provides guidance on the application of human factors principles for railway organisations. It has been developed to support organisations to integrate human factors within their safety management processes. Implementation of this guidance will support organisations in meeting elements of the Office of Rail and Road’s (ORR) Risk Management Maturity Model (RM3) criteria relevant to human factors for health and safety risk management systems.

Summary Of Changes

The guidance in RS232 is now over 10 years old and does not include key human factors research areas for managing risk factors such as the ‘10 Incident Factor’ classification’ system. The content has been updated in partnership with industry to reflect this development, and the development of our understanding of human performance through the research programme and experience over the past 10 years.

When organisations can demonstrate that the guidance in GEGN8613 has been adopted, it will support them in developing robust safety management systems that address human performance considerations. Benefits include industry agreed good practice on human factors, improved identification and implementation of health and safety controls and; a reduction in operating costs through implementation.

Optional reading and resources:

Watch our webinar for more information

Measuring Changes Related to Safety Culture Development

Human Factors

Managing Fatigue - A Senior Leader's Role

Introduction to Non-Technical Skills

Training - Developing a Fair Culture


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Guidance Note
In Force:
Next Review:


Consultation Status Closed
Vehicle Assessment No
Supersedes RS232 Iss 1
Lead Committee Traffic Operation and Management - TOM
Supporting Committee Traffic Operation and Management - TOM
Briefing Notes 21 BN01
Impact Assessments
21 IA01