Course overview

Because all organisations are different, this is a bespoke course and will be developed to meet the specific needs of your company.

Humans are a key part of the safety management system, which means human performance needs to be incorporated in risk assessment processes.

This course will enable organisations to apply methods for the prediction, assessment, and quantification of human performance within the risk assessment process.

This is an integral part of the Risk Management Maturity Model (RM3) from the Office of Rail and Road—which incorporates proportionate and appropriate hazard identification, risk assessment methods, and the design of risk controls. These are a necessary basis for effective risk management.

The course focuses on:

  • Understanding the strengths and weaknesses of human reliability assessment approaches, and how to identify when they should be applied in risk assessment.
  • Understanding how human reliability assessment approaches can be used to identify and develop improvements in tasks and processes.
  • Being able to undertake a basic human reliability assessment, covering:
  • problem definition
  • task analysis
  • error identification
  • risk model development
  • quantification using the Railway Action Reliability Assessment method
  • impact assessment, error reduction and problem evaluation.

Who should attend?

This course will benefit those carry out risk assessments, as well as operations standards and engineering managers who want to develop human-centred improvements to the process and tasks they manage at work.

Key information

Contact for enquiries: 020 3142 5418 or

Terms and Conditions


‘This course is targeted at people who want to understand the role that front-line staff play in the safety integrity of their systems. The course was developed within the railway context but will also benefit delegates from other high hazard industries.’

Course Trainer, RSSB

Bespoke courses

We work directly with organisations to develop and deliver this as a bespoke course. The course will be tailored to the delegate group and business requirements. 

If you would like RSSB to deliver this as a bespoke training course, remotely or at a location of your choice, please email:, and we will contact you to discuss your exact requirements and how we could tailor the course to your target audience.

Trainers’ profile

Huw Gibson, Head of Human Factors 

Huw Gibson has 25 years' human factors experience across a broad range of industries. These include rail, aviation, nuclear, offshore, retail pharmacy, and the military sector. With a special interest in reliability, he has been part of the teams which developed Action Reliability Assessment tools for the railway, aviation, and nuclear industries. 

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