Keeping Lone Workers Safe and Secure

The health and safety aspects of lone working are understood, but issues around personal security are less well known. How can the rail industry prevent violent assaults?

​Our research gives organisations the opportunity to re-visit guidance on legal obligations to employees that work alone; and to re-consider approaches to incident prevention and risk management. Successful risk reduction measures are diverse and vary according to workers’ roles.  They include improved liaison with the police; improved reporting systems and communications technology; and one-to-one discussions that give employees the chance to talk about concerns.

Conflict avoidance training can be very valuable. And while organisations typically provide counselling for staff that have the misfortune of being involved in a violent incident, external services, such as victim support, should also be signposted.


Topics covered:

  • Lone working and personal security
  • Incident prevention and risk management
  • Risk reduction measures
  • Conflict avoidance training
  • Counselling and victim support services

Log in or register to keep reading
Register for free individual access
  • Unlock research, articles and more
  • Get updates on RSSB’s activities





Need some help?
To talk to us about accessing RSSB content or corporate membership:
Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.