Guidance for responding to traumatic incidents
Potentially traumatic incidents can occur in any part of the rail industry affecting train or freight operating companies, suppliers and infrastructure, with a wide range of incidents having the ability to affect the mental health of their employees.
RSSB’s guide provides recommendations on how companies can support staff after experiencing a workplace trauma. There is a supporting toolbox with templates that companies can seamlessly use and adapt themselves. It outlines how to identify the employees at risk immediately after an incident and the period following, such as those dealing with fatalities on the railway or workplace abuse. Helping to assess employees from the point of the incident onwards, the guide provides information on referring employees to clinical support services and identifies further resources, training and support available.
The guidance has been endorsed by ASLEF, RMT and TSSA, as well as other cross-industry groups.
RSSB members can access the toolbox, background scientific evidence and recommendations.