Confidential Reporting: Reducing Railway Risk
My guest in this episode is Catherine Baker, director of CIRAS. We talk about how the confidential reporting service works. She discusses the types of incidents and reasons for calls, and examples of the results that CIRAS achieves. She also talks about what CIRAS does to maintain confidentiality, and how the service complements an organisation's existing reporting and whistleblowing systems.
Topics in this episode include:
- Catherine Baker introductory biography [0:40]
- What is confidential reporting? [1:00]
- The barriers to raising an issue at work [1:58]
- Confidential reporting in practice [2:30]
- Sharing findings with all CIRAS members [3:25]
- The most commonly reported issues [3:45]
- Why people contact CIRAS [4:48]
- How confidential reporting differs from internal reporting or whistleblowing [5:10]
- How confidential reporting makes a difference [6:30]
- How CIRAS maintains confidentiality [7:09]
- The impact of Covid-19 on CIRAS reporting [8:20]
- The future need for CIRAS [9:10]
- Where to find out more [10:15]
Resources mentioned in this episode include:
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