In the context of social distancing and remote working, remote learning has helped reduce the potential backlog of training and mitigate some of the risks from skill and knowledge fade.

While some organisations have modified portions of their training to include remote learning (eLearning modules and online content), railway safety critical training courses remain relatively unchanged and underdeveloped in terms of delivery style, learning techniques, and media.

We recently carried out research to support the industry deliver remote delivery effectively and efficiently. Our research ‘Transitioning Driver and Conductor Training to Remote Delivery’ found that remote learning can be as effective as face-to-face training. However, organisations must make well informed decisions as part of a ‘Plan-Do-Check-Act’ approach. 

The key strengths and benefits of remote learning include:

  • continued training when trainers and/or learners cannot attend at a physical location
  • improved efficiency and flexibility of trainer’s time
  • improvements in health, safety and wellbeing for trainers and learners
  • cost savings
  • improvement in attitudes towards training
  • learners can work at their own pace.

Our good practice guide will help you to learn from a range of approaches. The guide starts with early decision making about how you may want to use remote learning, through to effective delivery and evaluation of this type of learning. The process we have developed includes five steps:

  1. Part A—How to start
  2. Part B—Know your training
  3. Part C—Know your organisation and your people
  4. Part D—Design and implement remote learning ,
  5. Part E—Evaluate remote learning
Remote learning flowchart